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FAQs


Some common questions we receive about remote staffing and our services. Select the question to see the answer.
 How do I get the right professionals for the assignment?
• Who supervises my remote staff?
• How do I communicate with my remote professionals?
 How quickly can I get started? 
 Is there a minimum staff size or duration of engagement? 
 What about news reports that say I'm hurting the economy by moving jobs overseas? 

Q: How do I get the right professionals for the assignment?
A:
Our client service executives work closely with you to gain a thorough understanding of the skills your project requires.
Staff selection begins with a review of the technical skills and experience levels required by your project, but it doesn't end there. We also look at your organization's development style, and the domain of your project to help ensure a successful staff placement.
This information, along with our experience, allows us to pick the right staff for your assignment.
We have found that spending the time to get the full picture before making a staffing decision leads to better selections and a more satisfying experience for both clients and staff members - but the final choice lies with you. If you decide that your staff placement just isn't working out, we'll revise your staff until you're satisfied.
 
Q: Who supervises my remote staff?
A: Your outsourced professionals function as remotely-based employees who report to you for technical direction. They receive day-to-day supervision and workload management by you. Each client, however, is assigned a client services executive who is there to support you for any issues that may arise.
 
Q: How do I communicate with my remote professionals?
A: While your professionals are remotely located in our facilities, they are readily accessible by you. A key step in initiating your service is designing a communication plan the suits your preferences.
Typically our clients use one or more of the following methods for communication:
 Voice over IP (VoIP Phone)
 Email
 Instant Messaging (AIM, MSN, Yahoo)
 Standard telephone
As part of your communication plan, we will help you establish your preferences and priorities for communication methods and create guidelines for whom to contact in your organization for particular issues.
 
Q: How quickly can I get started?
A: We can get the process started Today!!
The length of time to get your professionals assigned and working for you largely depends upon the particular skills and level of experience you are seeking. Contact US NOW! and we can quickly provide you an estimate tailored to your requirements.
 
Q: Is there a minimum staff size or duration of engagement?
A: Nope! There is no minimum required number of professionals for an engagement. Whether you need just one or one hundred, we will diligently work to get you the right staff for your needs.
Our professionals are outsourced on a month-to-month basis so there is no long-term commitment you need to make. One month is the minimum engagement period for individual staff members. Three months is the minimum engagement period for a managed team.
 
Q: What about news reports that say I'm hurting the economy by moving jobs overseas?
A: This is certainly not the case. The choice to use offshore labor is no different than any other business decision that lowers the cost of production.
Whether it is buying from the supplier with the best price or finding a better way to get work done, every business decision that improves the efficiency of production benefits the economy as a whole, though it may not benefit a specific individual.
We all know the sting of being on the wrong side of such business decisions, whether it is losing a bid to a competitor or losing a job to downsizing.
But as unpleasant as it might be, there is no escaping the laws of economics - improvements in the efficiency of production conveys a benefit to the economy as a whole through less expensive goods and services.

Q: How much will I be charged to hire a temporary employee?
A:
The cost is contingent on the job requirements and the experience of the temporary employee. The temporary staffing service will bill only for the hours worked. 

Q: What is included in the hourly rate?
A: The hourly rate factors in hourly wages, employee payroll taxes, liability insurance, clerical costs, workmen's compensation, and unemployment compensation.

Q: How quickly can a position be filled?
A: The time of coverage will have to do with the position to be filled. Most providers will tell you that they can have a position filled by the next day (and some may be able to fill the position the same day).

Q: Can providers help with a long-term temp position or a maternity leave?
A: Most providers will be able to help you with longer-term absences.

Q: What is the basic screening process like?
A: Most providers will meet with a candidate for an in-depth interview. Consultants will clarify skills, abilities, and career goals of candidates. Appropriate skills are trialed and all references are checked.

Q: What skills are tested when evaluating a candidate?
A: Temporary staffing agencies check candidates' math skills, basic grammar, and matching skills. Most providers will also evaluate the skills applied to data entry, typing, and software proficiency.
 

 
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