Job Details

  • Title:
    Accounts Receivable Specialist
  • Code:
    RCI-AMB-02033
  • Location:
    Carrollton Texas (TX) 75010
  • Posted Date:
    04/16/2019
  • Duration:
    3-5 Months
  • Status:
    Open
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  Job Description

JOB RESPONSIBILITIES: 

• Works over a broad network of internal departments and customer’s organizations to ensure billing, statements, disputes and returns are completed to the customer’s expectation. 
• Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing. 
• Assists in training and mentoring new personnel and follow up to ensure new hires are successful. 
• Reviews large and high-profile accounts. 
• Overall team-player who will be looked upon as the “go-to” system resource 
• Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed. 
• Maintains frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved. 
• Works closely with the Collector and Customer Service to ensure proper and timely application of customer credits. 
• Ensures appropriate and timely processing of requests for the return of customer credit balances. 
• Generates reporting to internal and external parties so work can be done. 


SKILL / EXPERIENCE REQUIREMENTS: 

• Ability to communicate effectively both orally and in writing. 
• Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately. 
• Knowledge of general accounting principles 
• Familiarity with credit and collection operations procedures, including reconciliation of A/R activity 
• Strong interpersonal skills. 
• Strong reconciliation skills 
• Strong mathematical and analytical skills. 
• Strong organizational skills; attention to detail. 
• Knowledge of Microsoft programs; extensive knowledge of Excel.