Job Details

  • Title: Business Operations - Resource Manager
  • Code: RCI-VBC-19757
  • Location: Littleton Colorado (CO) 80124
  • Posted Date: 05/15/2019
  • Duration: 11 Months
  • Status: Open
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  Job Description

  • Oversee hiring requests for Company’s Business Group, ensuring they are completed accurately, timely, and in compliance with financial guidelines.
  • Act as a direct interface to senior leader for hiring approvals, and provide support to hiring managers to resolve staffing roadblocks.
  • Track and manage headcount activity for the organization and remain accountable for monthly updates of the master headcount database for Customer Operations.

Job Duties:

  • Manage hiring approval track for assigned leader(s), owning end to end workflow to ensure timely and accurate processing of new hire and back-fill positions
  • Enforce accuracy, quality and depth of business justifications for hiring requests
  • Interface directly with assigned leader to obtain approvals for hiring requests and facilitate clarifying information, as needed
  • Ensure compliance with billable margin and company ratio guidelines, or highlight exceptions to senior leader
  • Provide day-to-day support and advocacy to hiring managers to reinforce process and provide statuses on pending requests
  • Produce ad-hoc headcount reports for senior leader, as required
  • Drive monthly master headcount database updates to include customer assignments, FTE allocations and labor category for every employee
  • Interface with partner organizations such as Finance and HR on behalf of Company’s Business Group

Must Have Skills:

  • You are detail-oriented and can juggle multiple tasks and priorities simultaneously.
  • You have the ability to build strong relationships at all levels of the organization and convey a friendly, “can do” attitude at all times.
  • You have the ability to work independently and proactively anticipate work requirements.
  • You are process-oriented and innovative in identifying opportunities to leverage automation to streamline work.
  • Finance or project management background
  • Intermediate to Advanced MS Excel skills

Desired Skills:

  • Quantitative and analytical skills using MS Excel effectively to develop models and drive analyses.


  • Bachelor’s degree or 3 or more years of relevant work experience