Job Details

  • Title: Business Analyst
  • Code: RCI-RID-05077
  • Location: Waltham Massachusetts (MA) 02451
  • Posted Date: 07/11/2019
  • Duration: 12 Months
  • Status: Open
Talk to our Recruiter

  Job Description

Job Purpose:

Work across the Gas Business Enablement function, implementing, managing and supporting technology based solutions to support implementation of Salesforce and Maximo Operational Reporting.

Position Responsibilities (including but not limited to):

  • Implement, manage and support Maximo reports and queries
  • Implement, manage and support Salesforce reports and queries
  • Responsible for the day-to-day workings of implemented reporting systems
  • Provide end-user support which includes:
    • System Training
    • System training and job-aide documentation creation and maintenance,
    • System trouble-shooting
    • User inquiries
    • Access Management
  • Challenge existing ways of working and continuously seek and recommend technology based solutions to do things better in order to drive greater efficiencies and regulatory compliance.
  • Develop and maintain effective relationships with key stakeholders.
  • Collaborate with system architects and developers to ensure functional design meets business requirements.
  • Manage the day to day relationship with Gas Operations to ensure adherence to standards and best reporting outcomes.

Knowledge and Capabilities:

  • Complex business and data analytical skills in order to understand, analyze and collate relevant information.
  • Understanding of project management techniques and methods.
  • Experience and proficiency one or both; Salesforce, Maximo
  • Bachelor’s degree in Business Administration, or related area and/or 3 years of equivalent work experience.