Job Details

  • Title: Adobe Cloud SME
  • Code: RCI-0011
  • Location: Jersey City New Jersey (NJ) 07302
  • Posted Date: 09/09/2019
  • Duration: 14 Months
Talk to our Recruiter

  Job Description

This position allows 40 Hrs/Week

JOB RESPONSIBILITIES:

Under the supervision of the Digital Customer Service Manager, the successful candidate is an experienced content manager with solid technical skill set to help the Authority create and manage high-quality content across all digital channels. This individual is responsible for ensuring content is consistent with site standards, style guides, and working side-by-side with a variety of content owners and experts to publish and optimize content that promotes their department and the Authority’s objectives.

  • Configure, administer, and operate Adobe Target to build Multi-Channel campaigns
  • Debug, troubleshoot, and fix the configuration and integration issue
  • Diagnose and troubleshoot technical issues related to delivering custom site experience
  • Deliver against the website optimization and customized experience strategies across the website and other touch points
  • Partner with analytics teams on measurement across customize sites
  • Manage, lead, and support projects to create content in multi digital mediums
    • Email Templates
    • Blog content
    • Landing page
    • Social media post and imagery
    • Manage and curate content across multi platforms
    • Web content
  • Create the process for departments to submit requests and then manage the process
  • Track content to ensure compliance expiration dates
  • Act as the liaison between digital marketing and compliance, including creating processes, and submitting content for approval.
  • Serve as the subject matter expert (SME) for content publishers across the Agency.
  • Manage content vendor relations
  • Identify content gaps and opportunities relevant for web publishing
  • Responsible for general tactical support of SEO initiatives such as inputting meta titles and descriptions to help drive on-line traffic
  • Provide general analytics on digital content to determine effectiveness and to gain insights to future strategies
  • Troubleshoot and respond to issues in order to resolve them quickly.

EXPERIENCE AND QUALIFICATIONS

  • Minimum of 12 years’ experience working with Adobe Target and good understanding of Adobe Cloud technologies
  • 3+ years working with A/B testing and site personalization efforts, leveraging Adobe platform
  • Working experience in HTML, Java Script, and CSS
  • Excellent analytical and problem-solving skills
  • Strong organizational skills
  • Strong customer service skills
  • Excellent English oral, written, and listening communication skills
  • Must be willing and able to support initiatives occasionally during off hours

RESPONSE REQUIREMENTS

  • Provide detailed description of at least two (2) assignment where the proposed Adobe Cloud SME Specialist III - have had responsibility for managing Adobe related projects simultaneously.
  • References identifying telephone number and e-mail contact information must be provided for each reference.