Job Details

  • Title: Commercial Supplier Spend Analyst
  • Code: RCI-05453
  • Location: Hicksville New York (NY) 11801
  • Posted Date: 11/07/2019
  • Duration: 6 Months
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  Job Description

Job Purpose:

Supports the IT Contract & Invoice Management function across the Global IT organization validating supplier spend.

Key Accountabilities

  • Leads a team of commercial assistants, delivering robust validation of supplier invoices and tracking of benefits delivered in the form of cost avoidances and savings.
  • Ensures that standard operating procedures (SOPs) are in place, and lean principles applied to continually improve performance.
  • Engages team in line with Company framework on employee engagement. Measures performance against objectives, supports development of team members.
  • In relation to allocated suppliers, supports liaison between Company and those supplier organizations, supporting the relationship regarding the contracts, and enabling all communications to take place effectively and efficiently.
  • Ensures that Company is aware of the terms and conditions of contracts as appropriate. Facilitates good communications between suppliers and Company.
  • Collects and analyses quantitative and qualitative data to monitor the suppliers’ performance against agreed service levels, publishes the results, and works on actions based on results. Delivers proper monitoring of the contracts and recommends actions, including the enforcement of any penalty clauses, to bring contracts back into line or to terminate them.
  • Contributes to regular meetings to review invoicing performance and progress with major/strategic suppliers.
  • Supports the processes which ensure that appropriate and records of IT assets are accurately maintained.
  • Initiates, organizes and presents sound information and advice on issues such as maintenance of hardware assets, licensing of software, and legal obligations such as compliance with the Data Protection Act.
  • Analyses infrastructures for keeping accurate records of and controlling IT assets and changes, carrying out tasks such as planning and managing the introduction of IT asset control, in liaison with the configuration management function, auditing and reviewing the effectiveness and efficiency of IT asset control and distribution.
  • Promotes awareness of and commitment to IT asset control and distribution responsibilities and benefits for Company.
  • Assists with the definition and operation of effective financial control and decision making processes, especially in the areas of service provision, projects and component cost models and the allocation and apportionment of all incurred IT costs. Implements charging where appropriate.

Knowledge, skills and behaviour:

  • Flexibility: Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly.
  • Planning and Organization: Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.
  • Decision Making: Making decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
  • Interacting with People: Establishing relationships and maintaining contacts with people from a variety of backgrounds. Effective and sensitive communicator in different societies and cultures.
  • Commercial Orientation: Keeping commercial aspects continually in mind when taking actions or making decisions.
  • Teamwork: Working co-operatively (rather than competitively) with others to achieve a common goal.
  • Analytical Thinking: Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed.
  • Information Acquisition: Identifying gaps in the available information required to understand a problem or situation and devising means of remedying such gaps.
  • Attention to Detail: Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
  • Legislation: Relevant national and international legislation relating to procurement, software licensing and IS services.
  • Third Party Products and Services: The products and/or services supplied to Company by external suppliers.
  • Contract Negotiation: Methods and techniques for negotiating contracts for the supply of IT products and services.
  • Service Level Agreements: The purpose and composition of a service level agreement (SLA); the relationship between an SLA and a contract for the supply of services.
  • Contract Management: Methods and techniques for managing contracts to ensure that suppliers adhere to agreed contract requirements.
  • Customer Value Chain Concepts: The complete sequence of activities within a process, from receipt of an order or request to delivery of a product or service.
  • Service Delivery economics: The economics of service delivery such as the cost of hardware, software, and manpower used to deliver the service.
  • Configuration Management: The discipline which gives precise control over IT assets by allowing IT management to maintain information about the "configuration items", including hardware devices, computer programs, documentation, telecommunications services and computer center facilities, required to deliver an IT service.

Qualifications and experience required:

  • Educated to degree level in a relevant discipline or, or an equivalent combination of education, training, and experience.
  • Advanced Excel Skills
  • Relevant industry certification (e.g. ITIL v3), or lean accreditation desirable

SFIA™v5 – Primary skills required

  • Financial Management for IT
  • Asset Management
  • Supplier Relationship Management