Job Details

  • Title: Business Process Improvement Manager
  • Code: RCI-07378
  • Location: Santa Monica California (CA) 90404
  • Posted Date: 11/08/2019
  • Duration: 12 Months
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  Job Description

We are seeking a highly motivated individual to join us as a Manager, Business Process Improvement. Reporting to the Director, Business Excellence, you will develop standard business processes and facilitate business process improvement initiatives across multiple functional units in Santa Monica. The successful candidate will provide leadership for business process development and improvement initiatives by:

  • Managing and leading the definition, scoping, and chartering efforts for business process design and analysis projects, assuring optimal delivery of business objectives across all sites and functions
  • Facilitating the documentation, management, and oversight of end to end business workflow process development while driving comprehensive business process standards, analysis, and measurement to assigned projects
  • Ensuring proper documentation of procedures and policies as an output of Business Process Design or Improvement projects and engaging change management and project management support and templates as needed for deployment
  • Establish working relationships and manage communications with project sponsors, project oversight group, process owners, and other key stakeholders
  • Support the expansion and development of business process engineering skills across sites and functions, promoting the understanding and use of business process documentation tools and concepts
  • Support leadership and management with regard to the planning, implementation, and production support of Business Process projects and the Operational Excellence COE
  • 6+ years of relevant experience and a BA or BS or; 4+ years of relevant experience and a MS or MBA
  • LEAN, Six Sigma or related business process improvement experience
  • Previous working knowledge of process mapping and design
  • Preferred to be skilled in teaching improvement concepts and principles to diverse audiences from senior executives to administrative staff
  • Preferred to have strong communication skills with ability to work cross-functionally
  • Excellent project management skills including developing project charter, producing deliverables, and adhering to project schedule and budget preferred
  • Licenses/Certifications: LEAN/Six Sigma certification preferred