Job Details
- Title: Zendesk Administrator
- Code: RCI-9521902
- Location: Menlo Park California (CA) 94025
- Posted Date: 11/22/2019
- Duration: 7 Months
- Name:Shailesh Sargara
- Email: Shailesh.Sargara@rangam.com
- Phone: 908-704-8843 ✖ 219
Own all operational aspects of Zendesk configuration
Identifying pain points and efficiency opportunities within the Zendesk configuration and make configuration improvements Own Zendesk / vendor relationship
Generate metrics and dashboards for internal usage
Skills:
- Minimum two years direct Zendesk administration experience required
- Education:
- Demonstrated ability to prioritize and manage multiple projects simultaneously
- Experience in implementing and administration of Zendesk.
- Effective communication skills with a variety of stakeholders
- BA/BS degree required (or equivalent experience)
- Zendesk Support Admin Certification highly preferred
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