Job Details

  • Title: Business Analyst
  • Code: RCI-28126-1/28126-2
  • Location: Philadelphia Pennsylvania (PA) 19103
  • Posted Date: 02/26/2020
  • Duration: 12 Months
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  Job Description

  • Position will require strong writing, documentation, time management, account analysis, and decision making skills.
  • Sits in unit that documents customer complaints to PUC for client.
  • The caseload for documentation will vary, candidates should have aptitude to be trained by client on internal billing system and also be able to field complaints and explain high usage bills.
  • Client will train candidate on internal billing systems and on documentation policies.
  • HS or higher education
  • Candidate would be expected to work independently after sufficient client training
  • Bachelor's preferred or sufficient experience
  • Strong Interpersonal Skills
  • Strong Excel and MS Office experience
  • Quick and Adaptable Learner
  • Local Candidates Preferred