Job Details

  • Title: NYPD L&R SME
  • Code: RCI-9249A
  • Location: Brooklyn New York (NY) 11201
  • Posted Date: 03/18/2020
  • Duration: 11 Months
Talk to our Recruiter

  Job Description


  • Provide expert advice to the New York City NG911 team in all aspect of Logging and Recording for NG911 system;
  • Engage with NYPD stakeholders to understand their needs, issues and concerns;
  • Assist in the development of use cases for all Logging and Recordings flows for NG911 and Radio;
  • Assist in the development of functional requirement of logging and recording NG911 from business needs;
  • Assist in the development of business processes flow on usage of NG911 recordings relating to chain of evident system;
  • Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing, implementation and migration;
  • Ensure minimum operational impact during all phases of the project especially during system implementation and migration;



  • Minimum 12 years’ experience in a particular technical and/or business application, product, platform or methodology.
  • Background in Public Safety communications technologies
  • Large Windows server (Windows server 2012R2 or later) Farm experience with 100+ server.
  • SQL DB, Experience in installing, configuring and troubleshooting SQL DB, including some SQL scripting
  • VMWare 5.5 and up experience with large VMWare data center.
  • Telecom experience including but not limited to PBC, VoIP, TDM.
  • Larger Call Center Telephony Logging and Recording experience.