- Title: Operations Center Analyst
- Code: RCI-31587-1
- Location: Tampa Florida (FL) 33634
- Posted Date: 05/11/2020
- Duration: 6 Months
Talk to our Recruiter
- Name:Vishal Trivedi
- Email: email@example.com
- Phone: 908-704-8843 ✖ 435
Artificial Intelligence, Speech Recognition Analyst
- Looking for an innovative and creative Global Team member for the Client’s User Experience Innovation group in the discovery and redesign of digital capability.
- Understand Natural Language Processing and AI learning systems.
- Database structures (e.g. SQL, NoSQL).
- Collaborate with product managers, business owners and Service Desk Reps.
- Assist with development of business analytics and processes.
- Discovery, build & design of new digital capability including conversational UI’s and AI.
- Strong communication skills and the ability to develop and confidently deliver polished presentations
- Minimum of Associates Degree with STEM disciplines and Business background preferred.
- Strong logic and analytical skills.
- Professional writing experience.
- Experience or knowledge of artificial intelligence, speech recognition technologies, or machine learning.
- Experience with speech recognition and CLP/NLU/NLG systems a plus.
- Understanding of Speech/Voice User Interface/Natural Language Voice User Interface design a plus.
- Speech recognition software and/or telephony experience a plus.
- Ability to work in a global environment.
- Understanding of Record tracking tools (e.g. Service Now) a plus.