Job Details

  • Title: Compliance Assistant
  • Code: RCI-10222354
  • Location: East Hanover New Jersey (NJ) 07936
  • Posted Date: 05/21/2020
  • Duration: 6 Months
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  Job Description

  • Individual will review Signature Verification Letters (SVL) and negative Acknowledgement of Content (AOC) notifications.
  • Individual will conduct an investigation which may include Healthcare Practitioner (HCP) signature comparisons, reviewing call notes, initiating a For-Cause Signature Verification or contacting the HCP for clarification, if necessary.

Individual will be responsible for:

  • Reviewing PDMA Compliance Outlook mailbox for SVL communications from Knipper SVL program
    • Identify negative responses to Random Signature Verification Letters (SVL) and initiate an investigations
    • Review comments on SVL responses to identify any needed actions
    • Review incomplete responses and pull signature comparisons or AOC responses as needed.
  • Communicating with management regarding reportable items
  • Communicating with Knipper SA with any updates
  • Selecting Sample Signature Forms (SSFs) for For-Cause Signature Verifications
  • Pulling SSFs from Encore (Veeva CRM)
  • Pulling signature verifications
  • Updating SVL tracking spreadsheets
  • Creating letters for use in signature verifications and negative AOC follow-up
  • Obtaining fax numbers for HCPs
  • Faxing signature verification letters and negative AOC follow-up letters to HCPs


  • Individual should have working knowledge Microsoft Suite of products including Word and Excel as well as working knowledge of Adobe Acrobat Standard.


  • BA/BS