Job Details

  • Title: Business Support Specialist
  • Code: RCI-12758-1
  • Location: Newark New Jersey (NJ) 07101
  • Posted Date: 07/24/2020
  • Duration: 6 Months
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  Job Description

  • Responsible for moving Universal Service Fund Benefits to customer’s new service.
  • This is a regulatory program so candidate must be able to review both old and new service and determine if customer entitled.
  • Several data points must be reviewed before benefit is moved.
  • Position includes data entry into State system.
  • The candidate will be responsible for reviewing the customer system, both back and front, to determine whether customer is entitled to continue their Universal Service Fund (USF) Benefit on the customer’s new service.
  • Must meet regulatory requirements.
  • The information is entered directly into the New Jersey state database.
Candidate must be able to:
  • Evaluate data from multiple sources
  • Accurate data entry
  • Knowledge of Excel, Microsoft Word, Outlook
  • Self-starter and able to work independently
  • Entry Level 1-4 years of experience.
  • 16 hrs per week.