Job Details

  • Title: End-User Engineer
  • Code: RCI-2451
  • Location:
  • Posted Date: 07/28/2020
  • Duration: 10 Months
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  Job Description

End-User Engineer

  • Consult with the Customers on their requirements for the Desktop image.
  • Review Citrix Console for User Experience Issues
  • Package desktop versions / Updates
  • Package application versions / Updates
  • Provisioning of the packages to the customer
  • Level 2 Support
  • Work on POC’s with Engineering
  • Documents processes of the role
  • Change Implementers for applications and desktop versions


  • Understanding Hardware, Software, OS, Configuration Management, Software Distribution, Application Packaging and our Virtualization Solution.
  • This includes all of our end user devices, i.e. laptops, workstations, PCs, Macs, mobile devices.