Resources for Customers

For Customers

Despite the unprecedented coronavirus situation, we are committed to supporting our customers in every way possible.

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For Consultants & Job Seekers

Get the latest resources and updates regarding COVID-19 and learn what we are doing to help our consultants tide over this period of uncertainty.

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Business Continuity Plan

Even during this time of uncertainty, our clients still have positions to fill that are contributing to moving the economy along and we have candidates actively seeking new job opportunities.

Continuing the delivery of candidates for open job orders, onboarding of newly hired employees, and completing legal documents safely and securely is of the utmost importance.

Ongoing Activities

  • Assign Leadership Responsibility for COVID-19 Response Plan
  • Obtain Information on COVID-19
  • Spread Awareness with Company Staff, Consultants, and Clients
  • Educate on Potential Supply Chain Disruptions
  • Refine, Test, and Document Results of Business Continuity Plan
  • Assign Staff to Address COVID-19 Related Questions & Concerns
  • Prepare FAQ & Adhering to Government Mandates
  • Prepare and Plan for Workplace Risk Due to COVID-19
  • Prepare Alternative Telework Plan and Resources for Staff

Hetal Parikh, Founder & President of Rangam, discusses Effective Styles & Strategies During COVID19

Telework

Our internal teams have been working completely remotely for the last few weeks. As an ISO-Certified company, we’ve implemented a proven plan for business continuity and are currently pursuing our ISMS certification. These standards have helped us to establish best practice-based systems and processes with checks and balances in place.

As part of the work-from-home readiness check, we have completed a survey and evaluated the readiness of all the employees of Rangam for working-from-home abilities. At this point, we are focused on preparedness – ensuring we have clear plans with each of our clients and decisions in place to protect our people, our clients and our partners.

Our in-house employees are equipped with the following tools and devices:

  • Secure, remote access to our VPN
  • Phones, PC’s, laptops and Microsoft Surfaces
  • Virtual workplaces with chat/messaging, video, file sharing, and enhanced communication features
  • Access to all systems including our ATS and Accounting Systems as well as client VMS’s/job portals. (All systems are secure, virtually accessible through our secure VPN)

Employee Health & Safety

As an organization, we take the health of our employees and contractors very seriously. Please be aware that a suspected case is defined by the WHO as follows:

  • A patient with acute respiratory illness (fever and at least one sign/symptom of respiratory disease e.g., cough, shortness of breath) AND a history of travel to or residence in a country/area or territory reporting local transmission of COVID-19 disease during the 14 days prior to symptom onset; OR
  • A patient with any acute respiratory illness AND having been in close contact with a confirmed or probable COVID-19 case in the last 14 days prior to onset of symptoms; OR
  • A patient with severe acute respiratory infection (fever and at least one sign/symptom of respiratory disease e.g., cough, shortness breath) AND requiring hospitalization AND with no other etiology that fully explains the clinical presentation.

In addition to our in-house employee plan, we are preparing our consultants for situations that may arise from the COVID-19 outbreak:

  • We’re communicating with all consultants to identify whose job roles allow them to be able to operate remotely
  • If approved and authorized by the client, our Rangam Cares team will be working closely to ensure that there’s a smooth communication and transition process to telework
  • For those consultants who may not get the option to work remote due to the nature of their work, we will provide them the information and resources such as FMLA-related resources.
  • Making special arrangements pertaining to vulnerable employees

We are taking the following precautions within our organization to detect and mitigate the risk of COVID-19:

Hygiene and Sanitation

All employees and consultants are asked to:

  • Wash hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing
  • When washing hands isn’t possible, use an alcohol-based hand rub or sanitizer with at least 60% alcohol
  • Avoid touching eyes, nose, and mouth
  • Cover cough or sneeze with a tissue
  • Throw used tissues in the trash
  • Avoid close contact with people who are sick
  • Stay home when sick/experiencing symptoms
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Follow the CDC’s latest updates regarding recommendations for using face masks: new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. See more about how to slow the spread of COVID-19 using face masks here.

Containment

NEW: CDC Guidelines Regarding Responses To Employees Exposed To COVID-19

On April 8, 2020, CDC issued new guidelines aimed at getting workers who have been exposed to COVID-19 back to work faster. Under previous guidance, workers were told to stay at home for 14 days if exposed to someone with a confirmed/suspected case of COVID-19.

The new guidelines allow critical workers (see list here) in 16 sectors (i.e. financial services, manufacturing, healthcare, others) who have been exposed to COVID-19 (i.e. exposure to a household contact, close contact within 6ft of an individual with confirmed or suspected COVID-19) to continue to work as long as they remain asymptomatic and additional precautions are being taken to protect themselves and those around them including:

Pre-screen: The worker’s temperature should be taken prior to the individual entering the work facility to assess symptoms prior to them starting work.
Frequent Monitoring: As long as the employee doesn’t have a fever or other symptoms COVID-19 related, they should self-monitor under the supervision of their employer.
Wear a Mask: The employee should wear an approved face mask or a face covering (in the event of a shortage) at all times while in the workplace for 14 days after last exposure.
Social Distancing: The employee should maintain 6ft of distance and social distancing while performing work duties.
Disinfection and Cleaning: Clean and disinfect all areas including offices, bathrooms, common areas, shared electronic equipment, kitchen appliances, water coolers, etc. routinely.

IF the employee becomes ill at work, they should go home immediately. Any area or equipment in their workspace should be cleaned/disinfected. Employee information on who was in close proximity the day the worker experienced symptoms and 2 days prior should be noted and are considered exposed.

*The guidelines for non-essential workers remains as is and are included (HERE).

NEW: Guidelines for wearing face masks:

Follow the CDC’s latest updates regarding recommendations for using face masks: new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. See more about how to slow the spread of COVID-19 using face masks here.

Those that are at-risk, symptomatic, or have been in contact with an individual who is infected or symptomatic, or meet the below requirements, should reach out to us at rangamcares@rangam.com .

  • An employee/consultant who is diagnosed with COVID-19
  • An employee/consultant who lives in the same household as, or is an intimate partner of, or who has been providing care in a non-healthcare setting for a person with symptomatic, laboratory-confirmed COVID-19 infection with or without using the CDC-recommended precautions for home care and home isolation.
  • An employee/consultant who has recently traveled to/returned from China, Italy, Iran, Spain, South Korea or any other country where confirmed COVID-19 cases have been reported
  • An employee/consultant having close contact with a person with symptomatic, laboratory-confirmed COVID-19 infection
  • An employee/consultant who was seated on an aircraft within 6 feet of a traveler with symptomatic, laboratory-confirmed COVID-19 infection
  • An employee/consultant who was in an indoor environment (e.g., a classroom, hospital waiting room) with a person with symptomatic, laboratory-confirmed COVID-19 infection for a prolonged period but not meeting the definition of close contact

Travel Policy

At this time, Rangam has suspended its staff’s international and domestic travel until we see the climate and the environment changes and advisable by CDC. CDC recommends that you stay home and avoid all nonessential travel within the United States. This includes travel of any distance (across town, state, and country) by air, bus, train, and car. This guidance does not apply to workers in critical infrastructure industries. The State or local government where you are may have issued orders or provided guidance more restrictive than these federal guidelines. In that case, follow the state or local orders and guidance.

If you must travel, take steps to help prevent getting and spreading COVID-19.

CDC recommends that travelers avoid all nonessential travel to the following destinations. Most foreign nationals who have been in one of these countries during the previous 14 days will not be allowed to enter the United States.

  • China
  • Iran
  • Most European Countries
  • United Kingdom and Ireland

Visitors Policy

Any staff, visitor, or consultant should stay home for 14 days from the time they’ve returned home from international travel. They’ve been asked to take the following steps to monitor their health during this timeframe:
1. Take your temperature with a thermometer two times a day and monitor for fever. Also watch for cough or trouble breathing.
2. Stay home and avoid contact with others. Do not go to work or school.
3. Do not take public transportation, taxis, or ride-shares.
4. Keep your distance from others (6 feet)

If you have traveled to or through high-risk countries within the past two weeks (or have plans to do so) or have been exposed to an individual who has traveled internationally to high-risk countries within the last two weeks, please notify us immediately at rangamcares@rangam.com or healthalert@rangam.com.

COVID-19 Resources

We encourage all of our consultants and employees to communicate with us through HealthAlert@rangam.com where we’ll be sharing the latest updates and public health advisories from the CDC and the WHO.

This is a challenging time, but we take comfort in knowing that when this global outbreak recedes, our communication, work relationships, and lives altogether will return stronger than ever. We appreciate your continued support.

COVID-19 FAQs Center

COVID-19 FAQs

  • Coronavirus disease (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

  • The virus that caused COVID-19 most likely emerged from an animal source but is now spreading person to person. The virus is said to spread between people in close contact with another (within 6 ft) through respiratory droplets produced when an infected person coughs or sneezes. It’s also possible to get COVID-19 through touching surfaces or objects that has the virus on it and then touching the mouth, nose or eyes.

  • Patients with COVID-19 have had mild to severe respiratory illness with symptoms of • fever • cough • shortness of breath

  • People can help protect themselves from respiratory illness with everyday preventive actions:

    • Avoid close contact with people who are sick.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.



Please reach out to the Rangam Cares Team if you have any questions/concerns relating to COVID-19: RangamCares@Rangam.com