Job Details

  • Title: Medical Technologist
  • Code: RCI-5061
  • Location: Irving Texas (TX) 75038
  • Posted Date: 09/16/2020
  • Duration: 23 Months
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  Job Description

Global Service Technical Operations - Customer Service Technologist


  • Applies subject matter knowledge in the area of Medical Device Field Service.
  • Experienced professional individual contributor that works under limited supervision.
  • Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
Main Responsibilities
  • Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution
  • Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
  • Assesses product needs in accordance with customer specifications
  • Reviews, edits and approves customer facing documentation for accuracy, consistency, and user need.
Additional Information:
  • Requires good judgment, planning and organizational skills, high work standards, attention to detail, energy, initiative, flexibility, decisiveness, and proven problem-solving skills.
  • Bachelor's Degree in science, preferably with a degree as a Medical Technologist with 2-5 years’ experience in a Diagnostic discipline.