Job Details

The Senior Integration Engineer will be responsible for providing leadership and expertise in transition activities from the legacy E9-1-1 environment to the new NG9-1-1 ESiNET and Core Services environment.

Scope of Services:

• Provide guidance and direction on subsystem functions, functional interfaces, electrical and mechanical interfaces, asset management and test equipment.
• Lead the coordination effort for the integration activities on all the NG9-1-1 systems.
• Identify all resources necessary for the proper orchestration, integration and testing of all the NG9-1-1 systems.
• Ensures all IT project integrations, including NG9-1-1, meet agencies requirements.
• Ensures the IT projects are delivered on time and within budget and meet the overall technology and business objectives of the Public Safety Steering Committee.
• Identifies, assembles, and reviews all Interface Control Documents for system level use cases. Identifies test cases targeted at interface validation, as well as testing interfaces in the Solutions Development Environment.
• Identifies appropriate sequence and scheduling of integration efforts for all the subsystems.

Required Skills

• Minimum 12 years of experience in a particular technical and/or business application, product, platform, methodology or skill set.
• Minimum 12 years of experience as a lead engineer in either a technical domain or 911 systems
• Minimum 10 years of experience in leading and managing the transition plans for large integration projects.
• Experience in methods and best practices in transition planning avoiding interruptions with 24/7/365 systems operations.

Highly desired

• A Subject Matter Expert in enterprise integration and design of Mission Critical 9-1-1 systems is a plus.
• Knowledge of general IT infrastructure such as standard cabling (EIA/TIA standards) and data center / contact center power and cabling needs.
• Knowledge of contact center agent workstation and platform requirements.
• Knowledge of Land Mobile Radio infrastructure is a plus.
• Knowledge of system integration techniques for contact center positions including multi-station integration including CAD.