Job Details

  • Title: Data Center Support Technician
  • Code: RCI-9280A
  • Location: Brooklyn New York (NY) 11201
  • Posted Date: 01/08/2021
  • Duration: 24 Months
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  Job Description

SCOPE OF SERVICES

 

The Site B Remote Hands Technician will be responsible for:

 

  • Adding equipment to support agency applications in Site B location/environment in New Jersey
  • Coordinating Site B testing with Site A technical resources
  • Monitoring the Site B applications’ environment.
  • Rack and stack new and replacement equipment
  • Troubleshooting and resolving incidents and problems in the Site B environment
  • Able to travel to and be available at Site B to perform technical changes that require a person at Site B
  • Upgrading and expanding the physical infrastructure environment
  • Performing backup and restore activities
  • Managing Site B infrastructure assets/maintaining physical inventory
  • Maintaining documentation of infrastructure assets within Site B
  • Cable-patching the equipment within Site B
  • Participating in Site B infrastructure fail-over testing which could occur outside regular business hours.

 

Required Skills

  • 4 yrs experience with data structures, testing and implementation, technical and user documentation, environments.
  • Ability to lift equipment at least (50lbs) Rack and Stack (Network Switches, Servers, Storage, Appliances).
  • Knowledge of structured cabling in a Data Center.
  • General knowledge of Operating Systems, (Windows, Unix).
  • Experience in Level 1 and Level 2 troubleshooting in a N Tier Environment.
  • Experience in executing commands to start up and shut down Windows and Unix systems.
  • Experience in performing backup and restore activities.
  • Experience in maintaining documentation of infrastructure assets within Site B.
  • Experience working with vendor to troubleshoot circuit issues (WAN and Internet).
  • Experience Cable Patching the equipment in the environment.
  • Experience in fail-over testing.
  • Experience managing infrastructure assets and maintaining physical inventory.
  • Able to travel between locations (NYC and NJ) and be available at Site B in New Jersey to perform technical changes that require a person at Site B.

 

Highly desired

  • Knowledge of N Tier / Software Defined Networking (SDN).

 

Desired

  • Experience using Avocent / Vertiv DSView Management software.
  • CISCO certified.