Job Details

  • Title: Financial Analyst (Invoice/Purchase/Payments)
  • Code: RCI-10750
  • Location: Waukegan Illinois (IL) 60085
  • Posted Date: 02/18/2021
  • Duration: 12 Months
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  Job Description

100 % Remote / Work from home


  • Provide telecommunications expense management (TEM) expertise & support to BTS Infrastructure Technology areas responsible for Network Infrastructure Design/Wide Area Network (WAN), Border Network/Remote Access Services and Global Telecommunications services.
  • Assure the timely receipt and payment of 100+ monthly invoices to avoid any interruption or termination of service & to limit late payment fees/charges.
  • Field questions/inquiries from multiple telecom carriers related to payment related issues/matters.
  • Access telecom carrier portals to obtain information/copies of invoices & act as organization administrator to create user profiles for other individuals.
  • Verify that all telecom carriers are reflected and setup in internal systems and request adding or modifying as needed to ensure PO creation & invoice payment processing.
  • Ensure that telecom carrier payment remit information is reflected in internal systems to ensure the receipt of payments.
  • Assist in managing process with outsourced TEM provider and field questions & requests.
  • Provide information, support & assistance to the major telecom carriers as a business partner.
  • Review month carrier Accounts Receivable reports to main an AR score of 97% so eligible for contractual credits.
  • Participate in TEM provider & carrier operations meetings/calls & internal customer departmental staff or other meetings.
  • Pursue credits from telecom carriers for achievement of operational marc/spend or due to billing related issues. Coordinate monthly billing issues review meeting as a effort to minimize/reduce the number of billing issues or length of time to resolve billing issues.
  • Contest inaccurate charges invoiced by submitting a billing inquiry or dispute with telecom providers and ensure resolution.
  • Share internal processes with outsourced TEM provider and provide/coordinate input for procedure documentation (Run Book).
  • Identify areas for improvement and offer solutions to streamline/enhance capabilities of internal processes and systems.
  • Participate in carrier governance matters as related to Move/Add/Change/Delete (MACD) activities & the impact to the circuit order form.
  • Provide circuit & pricing information to BTS Network Architects/Engineers and VMO area upon request
  • Work with coordinator to provide account and invoice information & Purchase Order Spend to Network Manager &/or Project Manager to use for budget tracking purposes or to require a Purchase Order Change Notice (POCN).
  • Liaise with numerous internal areas/department such as VMO, Purchasing, Accounts Payable, Finance, Tax, and Enterprise Applications.
  • Perform special request for inventory & billing management as required.


  • At least 5 years combined business, administration experience, preferably in a technical environment
  • Excellent communication & organizational skills are required. Ability to communicate effectively verbally and in writing.
  • Ability to identify and coordinate issue resolution utilizing standard procedures / processes / tools.
  • Strong customer service orientation

Must Have Qualifications:

  • TEM (Telecom Expense Management) experience (day to day user not acct. management)
  • Portal experience
  • Understanding of telecom carrier experience
  • Finance and/or accounting experience
  • Must be detail oriented

Preferred Qualifications:

  • SAP
  • SRM
  • ECC
  • DSP
  • Degree