Job Details

  • Title: Customer Service
  • Code: RCI-11356
  • Location: Minnetonka Minnesota (MN) 55345
  • Posted Date: 02/22/2021
  • Duration: 8 Months
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  Job Description

Description

  • 3 - 5 year experience required.
  • Takes inbound or places outbound calls to provide information to customers.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
  • Can organize and handle calls with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Can use multiple operating environments (Windows, DOS, and Mainframe).
  • Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word