Job Details

  • Title: Senior Business Analyst
  • Code: RCI-4R-4812A
  • Location: New York New York (NY) 10038
  • Posted Date: 02/25/2021
  • Duration: 10 Months
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  Job Description

SCOPE OF SERVICES: The Department of Housing Preservation and Development has a need for an experienced Senior Business Analyst for New Lead Initiatives (Intro 919-Investigations of lead-based paint hazards) to act a liaison between program and technology staff to build the following components:

  • Property registration form updates
  • Lead Testing Tracking
  • Notification Letters
  • Reports
  • Record Production Order document and affidavits.
  • Record Production Order information collection
  • New violation issuance


The candidate will execute the following tasks:

  • Document and analyze current state business processes and activities in line with business analysis best practices.
  • Determine needs and clearly articulate them as simple use cases and acceptance criteria for features and enhancements.
  • Drive the requirements gathering process and coordination across multiple user groups and development teams to ensure solution provided matches business needs.
  • Document business objectives learned from requirement sessions.
  • Ensure adherence to business objectives learned from such sessions.
  • Benchmark program’s productivity. Translate data insights into a story that is both compelling and actionable to impact process and business improvement.
  • Design future state business process to drive engagement, efficiency, effectiveness, and business value.
  • Develop a strong program relationship by building trust, rapport, and positive working relationships with program team members


  • 4+ years of experience in business analysis, operations analysis, and/or process design
  • 2+ years of management consulting experience as a business analyst or in a similar role
  • Awareness of Agile software development and deployment practices
  • Excellent written and verbal communication skills, particularly being able to discuss business needs to both technical and non-technical staff
  • Independent thinking and decision-making skills
  • Capable of managing multiple tasks in a fast paced, high volume environment and the ability to adapt plans to unexpected changes
  • Excellent people skills and the ability to provide leadership in a collaborative, team driven approach 


  • A high degree of comfort with ambiguity
  • A fast learner
  • An end-to-end thinker
  • Experience collaborating on a strategic delivery team
  • Experience working on projects in the public sector and/or related to public assistance programs
  • Advanced degree in a relevant field is strongly preferred (e.g. Business Administration, Public Administration, Public Policy, Computer Science, Information Systems, Urban Planning, Law, etc.)