Job Details

  • Title: Customer Service
  • Code: RCI-11510
  • Location: Temecula California (CA) 92591
  • Posted Date: 02/26/2021
  • Duration: 24 Months
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  Job Description

Description:

 

  • 0-3 years’ experience required.
  • Takes inbound or places outbound calls to provide information to customers.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
  • Can organize and handle calls with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Can use multiple operating environments (Windows, DOS, Mainframe).
  • Previous experience may be required.