Job Details
- Title: Customer Service Representative
- Code: RCI-12325
- Location: North Chicago Illinois (IL) 60064
- Posted Date: 03/31/2021
- Duration: 5 Months
- Can use multiple operating environments (Windows, DOS, Mainframe).
- Can organize and handle calls with speed and accuracy.
- Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
- Takes inbound or places outbound calls to provide information to customers.
- Utilizes a database to retrieve customer or company information.
- Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
- Can work with complex computer applications and resource materials.
- Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word
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