Job Details

  • Title: Customer Service Representative
  • Code: RCI-12325
  • Location: North Chicago Illinois (IL) 60064
  • Posted Date: 03/31/2021
  • Duration: 5 Months

  Job Description

  • Can use multiple operating environments (Windows, DOS, Mainframe).
  • Can organize and handle calls with speed and accuracy.
  • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Takes inbound or places outbound calls to provide information to customers.
  • Utilizes a database to retrieve customer or company information.
  • Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
  • Can work with complex computer applications and resource materials.
  • Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word