Job Details

  • Title: IT Business Analyst
  • Code: RCI-7018
  • Location: Syracuse New York (NY) 13202
  • Posted Date: 06/22/2021
  • Duration: 12 Months
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  Job Description



Position Responsibilities (including but not limited to):

  • Gather, analyze, document and manage business and user requirements (both functional and non-functional)
  • Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements).
  • Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution.
  • Lead other business analysts and other resources related business analysts’ functions and / or deliverables.
  • Demonstrate clear capability to document the current vs future process flows.
  • Conduct full analytics collaboratively to identify and provide solutions for gaps and abnormal work flows.
  • Create business and functional specifications for large, complex system implementations
  • Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, business, and functional requirements, traceability matrices, process flows, operational support documentation and archival of all related project documentation.
  • Develops the testing strategy and plans thorough requirements testing for user acceptance.
  • Lead User Acceptance/End-to-end testing to execute, and track deviations found, facilitate non-technical work around sessions for remediation and document testing progress.
  • Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and online screens to ensure technical solutions perform according to the specifications and meet defined business requirements
  • Performs additional duties as required.

Knowledge & Experience Required:

  • Expert level analysis skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
  • Expert level understanding of business functional areas and management issues as well as the IT organizations systems and capabilities.
  • Ability to influence and build relationships and demonstrate team leadership skills
  • Knowledge of and ability to effectively use the appropriate modeling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools.
  • Exceptional written and verbal communication skills.
  • Proven track record with planning, estimating and organizing effort for the WBS.
  • Extensive experience in MSOffice, Visio


  • Bachelor’s degree in Computer Science, Industrial Engineering or similar discipline; or equivalent work experience.
  • 10+ years of relevant experience as a Lead Business Analyst role
  • 10+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation.
  • 10+ years’ experience in facilitating design and use case discussions
  • 10+ years’ experience in a Systems Development Life Cycle (SDLC) environment


  • Experience in working in the Utility (Gas/Electric) domain with in a project setting.
  • Functional knowledge of Meter to Cash life cycle (Meter, Billing, Service Orders, Finance, Retail Access) a plus
  • Working toward relevant industry certification (e.g., CEng, CITP, TOGAF, IIBA, ISEB diploma) desirable but not essential as part of career progression.