Job Details

  • Title: Helpdesk Support Technician
  • Code: RCI-3152
  • Location: San Diego, CA 92121
  • Posted Date: 09/21/2021
  • Duration: 6 Months
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  Job Description

100% onsite role in San Diego

Mon-Fri normal working hours


Summary of Duties and Responsibilities

  • IS Helpdesk support (On rotating basis with some after-hours coverage)
  • Answer help desk phone calls
  • Route help desk tickets to appropriate technicians
  • Provide on the spot troubleshooting as time allows
  • Provide local support for the following systems (installation, upgrades, troubleshooting):
  • PC/Laptop Hardware and Software
  • Network Peripherals and Printers
  • Telephone System
  • Maintain loaner laptops and projectors
  • Manage PC/Network Inventory