Job Details

  • Title: ER Specialist
  • Code: RCI-13742210
  • Location: Beaverton, OR 97005
  • Posted Date: 11/12/2021
  • Duration: 12 Months
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  Job Description


  • Assess ER-related matters and resolve or escalate as outlined in the escalation matrix.
  • Provides other HR professionals, business managers and employees consultative services with regard to routine, non-complex policy interpretation questions; provide business managers guidance into conducting fact findings into allegations of routine, non-complex policy violations; provide related consultative services to business managers.
  • Advises management and employees in routine, non-complex corrective action, including final warning and termination situations.
  • Counsels business managers and employees on routine, non-complex medical/sickness leave matters.
  • Where legislation/unions exist, provides guidance in interpretation of routine, non-complex questions regarding labor relations obligations and agreements.


  • Some experience in an HR discipline, employee or labor relations preferred.
  • Experience operating basic office devices, including voice and case management systems.
  • Effectively and professionally communicates with others in high-stress situations; ability to also communicate with others in remote locations.
  • Summarizes relevant facts in a concise, objective manner.
  • Assesses situations and identify appropriate responses effectively and efficiently. Adopts and exemplifies a consultative style and approach.

 Typical Office: This is a typical office job, with no special physical requirements or unusual work environment.

Conduct fact finding and investigations in response to a range of employee concerns, including discrimination, theft, retaliation, workplace violence, and other violations of rules, regulations, polices, and procedures. 
•Own and drive individual projects and case audits for specific business areas focused on reducing ER issues while developing a culture of increasing first line management empowerment. 
•Provide proactive ER advice in relation to major HR/ER initiatives e.g. reduction in force, acquisitions, business transfers etc. 
•Collaborating with business partners, in addressing and aligning on performance concerns and corrective action measures. 
Rated Highly Successf