Job Details

  • Title: Learning Technology Administrator
  • Code: RCI-43350-1
  • Location: Lawrenceville, NJ 08648
  • Posted Date: 11/24/2021
  • Duration: 12 Months
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  Job Description

Summary

  • This role administers computer technology information in the ePerformance Solutions group which provides Research and Development (R&D) with a centralized service that consults with clients to develop and deliver an effective Learning Management System (LMS).
  • Learning tracking, metrics, reporting and process support and best practices required to meet the company’s GxP and compliance training, and reporting needs and requirements are supported by this technical role.
  • Provide configuration and training plan execution within the LMS technology

Responsibilities

  • Create and maintain group and individual security profiles within the LMS system
  • Execute on tasks / deliverables associated with LMS administration and related projects, including but not limited to the systematic creation and maintenance of:
  • Courses classroom, virtual and online
  • Classes
  • Curricula / Training Plans
  • Catalogs
  • Standard Reporting/Metrics
  • Maintenance of documentation, templates and best processes
  • Identify process improvements
  • Technically troubleshoot user interface challenges with the LMS computer application – example: “dropdown” menu enablement and debugging
  • Understand and support improvements of the LMS services / demand management model
  • Provide user acceptance testing (UAT) and support for any LMS application upgrades or enhancements

Requirements:

  • 13 years’ experience with Learning Management Systems and database knowledge
  • Comprehensive working knowledge of Microsoft suite, including Outlook, Word, Excel, PowerPoint and SharePoint.
  • Demonstrated customer service skills

Ideal Candidates Would Also Have:

  • Strong oral/written communication, time management, and organizational skills.
  • Demonstrated experience managing multiple priorities.
  • Demonstrated attention to detail and follow up skills
  • General understanding of scientific R&D processes and terminologies

Other Qualifications:

  • A minimum of a High School diploma is required; Bachelor’s degree is preferred
  • US military experience will be considered towards industry experience requirements