Job Details

  • Title: UX Researcher
  • Code: RCI-22524-1
  • Location: Seattle, WA 98109
  • Posted Date: 01/19/2022
  • Duration: 6 Months
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  Job Description

Open to candidates in NYC, Menlo Park, Los Angeles, San Francisco, Burlingame & Redmond.

Our UX Research team is designing for the global diversity of human needs. This requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, impacting the experiences for billions of people on a global scale.

Job Responsibilities:
• Work closely with product and business teams to identify research topics
• Act as a thought leader in the domain of research, while advocating for the people who could use our products
• Design and execute end-to-end custom primary research using a wide variety of methods
• Design studies that address both user behavior and attitudes
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
• Communicate results and illustrate suggestions in compelling and creative ways
• Work cross-functionally with design, product management, content strategy, engineering and marketing

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Strong ability to work independently and manage one’s time.
• Extensive experience with data and utilizing numbers to define and support hypotheses
• Extensive experience with storytelling to get traction with various audience
• Extensive experience with autonomy and decision making to balance demands
• Strong mentoring skills necessary to provide support and constructive performance feedback.

Minimum Qualifications:
• Bachelor’s degree in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics
• 4+ years’ relevant experience within user experience, applied research setting and/or product research and development
• Interest in and experience executing hands-on, primary research
• Experience translating research findings into strategic narratives
• Experience with survey design and response effects
• Experience working with large-scale data in multi-method studies