Job Details

  • Title: Virtual Application Engineer
  • Code: RCI-15949010
  • Location: Beaverton, OR 97006
  • Posted Date: 05/13/2022
  • Duration: 12 Months
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  Job Description

Remote: This would be an onsite role 3 days a week, 2 days remote
 

Duties:

  • Responsible for full life cycle management of global enterprise-level Citrix virtual application environment and related dependent technologies
  • Install, configure, and maintain Citrix infrastructure (including VPX NetScaler/ADC), published applications, and endpoint client versions
  • Manage the day-to-day administration, maintenance, monitoring, capacity management, and problem resolution
  • Serve as SME and L3 escalation for application support, troubleshooting, and guidance to junior Citrix engineers
  • Responsible for keeping track of Citrix and RDS license and resource usage, trending and capacity planning for future growth
  • Provide advanced technical consulting to internal teams for solution design, system management, performance tuning and modification of solutions
  • Design and implement high availability throughout Citrix components, eliminating single points of failure, and taking into consideration disaster recovery and business continuity strategies
  • Leverage extensive technical knowledge and experience utilizing Citrix to deliver solutions to the business. Plan, prioritize, and manage projects, service requests, and routine assignments
  • Identify opportunities to optimize inefficiencies, standardize, and automate existing processes
  • Accurately maintain documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, standard operating procedures, support contacts, etc.
  • Work within a ITIL framework, following change control policies, and leveraging enterprise ticketing system (e.g. Service-Now)  

Required Skills:

  • 7+ years supporting Citrix technologies, including XA/XD/CVAD (7.6 or later), Provisioning Services (PVS), Machine Creation Services (MCS), Web Interface/StoreFront, and Citrix App Layering, within a large enterprise environment
  • 4+ years managing NetScaler/ADC, to include Design/Architect/Deploy, Gateway, GSLB, Rewrite/Response Policies, Certificate Management, CLI, Utilization and Traffic Analysis
  • 8+ years of experience with Windows Server OS, on-prem (VMware ESX) and Cloud (Azure, AWS) based hypervisor environments, and LAN/WAN/Firewall network technologies
  • Expert proficiency in scripting, especially PowerShell and Python
  • Extensive experience navigating, querying, and extracting information from database sources (i.e. SQL) and presenting in easily digestible format, such as Tableau or Power BI dashboards
  • Expert understanding of Windows internals and system level debugging for Windows 10 and Server 2012 and later
  • Advanced knowledge of Windows Active Directory, Citrix and Domain Group Policy, DHCP, DNS  

Education:

  • Degree in Computer Science, Engineering, Mathematics, or related field OR equivalent work experience in a technical discipline related to Information Technology that demonstrates technical competency 

Top Skills:

  • Citrix Virtual Apps/Desktops
  • NetScalers
  • Scripting (preferably PowerShell)